Frequently Asked Questions

Booking

 

How do I pay for the trek?
We follow online-based transactions for payments and you will be asked to pay the full amount as you book your travel/trekking slots with us. After choosing your trek, on the right side of the respective page, you will find a booking option where you can choose your preferred dates and book your slots. We accept multiple options of online payments such as wallets, debit cards, net banking options to name a few.

What is the Cancellation Policy?
For Departures from Bangalore: In the event that YOU cancel your trek, this is the cancellation policy we follow.

Intimation Period* Cancellation Fee**
7 days or more 10% of the total invoice value
Between 3-6 days 50% of the total invoice value
Between 0-2 days 100% of the total invoice value

Can I transfer the ticket to someone?
Tickets are transferable if the trip does not include the prior need for permits and personal document checks.

Safety, Group Size, and Sex Ratio

Is it safe for Women/Girls?
Safety and security is our priority at all times. Hence it is absolutely safe for women/girls to join us on our treks and travels. Our trek leaders accompany the team at all times, and our campsites are secured and safe for accommodation.

Can women trek during periods?
We believe that periods do not stop a woman from pursuing an adventure or travel. It is absolutely normal, and women can trek during periods.
I am a solo traveler, can I join?
The interesting thing about traveling alone is that you get to meet new people from diverse backgrounds, and towards the end, you are no longer strangers. Hence solo travelers are always welcome to join us on our trips

Pickup and Dropoff

Are the pickup and dropoff points the same?
The pickup and drop locations usually are the same as mentioned on the website. Any change with regards to the same will be intimated over email and WhatsApp groups.

Do you provide the bus details and point of contact?

 Yes, we provide bus details and point of contact, over email and WhatsApp groups.

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